Terms & Conditions – Art Watches

Company Details

  • Company name: Art Watches
  • Chamber of Commerce (KvK) number: 64613534
  • Email: info@art-watches.nl
  • Address: Viewing strictly by appointment only
  • Website: art-watches.nl

1. Applicability

  • These terms and conditions apply to all offers, orders, and agreements between Art Watches and the customer.
  • Deviations are only valid if confirmed in writing by Art Watches.

2. Products

  • Only pre‑owned watches are sold.
  • No custom‑made or engraved watches are offered.

3. Prices and Payment

  • All prices are in EUR and include VAT.
  • Payment method: iDEAL.
  • Payment must be completed before shipment.

4. Delivery

  • Shipping area: worldwide via FedEx.
  • Delivery times:
    • Netherlands: 1–3 business days
    • EU: 2–5 business days
    • Outside EU: 2–7 business days
  • Risk transfers to the customer once FedEx has received the watch.

5. Right of Withdrawal / Returns

  • Customers may cancel their order within 14 days after receipt (EU consumer right).
  • Return shipping costs are paid by the customer.
  • Watches must be returned in good condition and in the original packaging.

6. Warranty

  • Warranty period: 12 months for pre‑owned watches.
  • Defective products will be repaired by Art Watches.
  • Warranty does not cover damage caused by misuse, normal wear, or external factors.

7. Liability

  • Art Watches is not liable for indirect damage or loss, except in cases of intent or gross negligence.

8. Intellectual Property

  • All photos, texts, and designs on the website are the property of Art Watches.
  • Use without permission is prohibited.

9. Privacy

  • Personal data is processed in accordance with GDPR.
  • Data is used solely for processing orders and customer service.
  • Customers have the right to access, correct, or delete their data.
  • Data is not sold or shared, except as necessary for delivery of the product.

10. Governing Law and Disputes

  • Applicable law: Dutch law.
  • Court for disputes: Rotterdam.
  • Art Watches is not a member of Thuiswinkel.org or any other dispute-resolution body.

11. Amendments

  • Art Watches reserves the right to amend these terms and conditions.
  • Changes will be published on the website and apply to new orders.